- For all standard size ground shipments, we charge a flat rate of $8.95 per order
- For oversized items, please call for a quote.
- We offer second day and overnight shipping for an additional fee. These fees are estiamted on the website. The exact shipping charged are determiend by the weight fo your package and zip code. Please call 1-800-68-4678 for the exact shipping charges. We are unable to ship your package until we receive your authorization.
Shipping and Handling Information
- We will attempt to ship via UPS or post office all in-stock items within 24 hours of receiving your order. You may choose to expedite delivery for an additional charge. All overnight or second day shipping must be shipped to a physical address and not to a post office box.
- Holidays and weekends are not considered shipping days for UPS or the Post Office. When figuring anticipated arrival of your package, please do not include holidays or weekends.
- All overnight and second day orders must be received by 2:00pm to go out that same day. Please call 1-800-628-4678 to verify the shipping charges and that all items requested are in stock.
- Canadian orders will ship UPS when possible. With a minimum charge of $15. Depending on size and weight of package, additional charges may apply. The actual cost of shipping will be ultimately charged.
- APO/FPO/Alaska/Hawaii/PO Box - will ship USPS.
Returns & Exchanges
We guarantee your complete satisfaction.
To Return Items by Mail:
- You will receive a Return Form with every order. Fill in your order number, name and phone number. Indicate if you would like your credit card refunded or an exchange. Mail to: College Traditions Returns, 286 W. Lane Avenue, Columbus, Ohio 43201. If you have any questions contact customer service at 1-800-628-4678.
- We are unable to accept returns for items that have been worn or are not in the orignal condition.
- Returns must be made within 60 days.
- If you receive a damaged or defective item, contact customer service 1-800-628-4678
To Return Items In-Store:
- Please bring in your merchandise along with your receipt within 90 days of purchase.